Ride-hailing giant Uber has announced its departure from Nigeria, ending its operations in the country after 12 years.
The company said its Nigerian service would be discontinued from Wednesday, September 2, 2026, following an internal assessment of its business activities.
Uber entered the Nigerian market in 2014, beginning its operations in Lagos before expanding its ride-hailing services to other parts of the country.
Over the years, the platform became a familiar option for Nigerians seeking convenient transportation, while also providing earning opportunities for thousands of drivers.
In a message sent to its users, Uber described the decision to leave Nigeria as a difficult one.
The company said it had conducted a detailed review of its operations before arriving at the decision to withdraw from the market.
Uber also acknowledged the role its service had played in the daily lives of customers, including transportation to work, social engagements and visits to family and friends.
The company expressed appreciation to Nigerians for using its platform and trusting the service over the years.
Uber recognised that shutting down its Nigerian operations could affect customers who had become accustomed to using the platform for their transportation needs.
It apologised to users for any inconvenience that may arise from the decision.
The company said it valued the relationship it had built with Nigerians since launching in Lagos and appreciated the welcome it received during its time in the country.
Although its ride-hailing service has ended, Uber said customers would still have access to its Help Centre until September 23, 2026.
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The support channel will allow users to resolve outstanding account-related issues and make final enquiries following the company’s exit.
Uber’s withdrawal brings an end to its 12-year operation in one of Africa’s largest and most important transportation markets.
The development leaves existing and emerging ride-hailing companies to compete for customers and drivers in Nigeria’s evolving mobility sector.
